Improving serviceAutomated processing of guests’ requests and dispatch of orders enables hotels to provide a faster, more efficient service. Aplana’s systems allow staff to receive notifications in real time from any device or location, helping to avoid delays and improve guest satisfaction.
Managing maintenance and repairsAsset management is one of the most important operational tasks in the hospitality sector. Aplana’s solutions make life easier for managers by allowing them to schedule preventative maintenance, keep track of repairs and spare parts costs and analyse the performance of contractors.
The data provided also enables them to make informed decisions on issues such as whether to replace furniture and equipment or change suppliers.