Hotel operations management solutions

With Aplana, the Hotel Service Order System (HotSOS) became a leader in hotel management systems
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Company

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Amadeus offers the hospitality industry solutions for reservations, sales and catering, property management and operations, all focused on a better end-to-end experience for guests, employees, managers, owners and partners.

Challenge

The company strategic objective was to migrate their hotel management system, HotSOS, to a new, more advanced technology platform.

Solution

For several years Aplana has been participating in projects focused on the development and maintenance of the HotSOS (Hotel Service Optimization System) suite of applications, including the development of a modern HTML5-based user interface for hospitality applications, the creation of mobile applications to support a subset of hotel management functions, and the maintenance, support and continued enhancement of applications.

Result

With the help of Aplana, Amadeus significantly decreased ongoing maintenance costs of worldwide product installations thanks to implementing web and mobile applications. Amadeust gained a strong competitive advantage by better satisfying customer needs with lower cost of ownership. The applications developed in tandem with Aplana save millions of dollars by preventing guest incidents and enhancing satisfaction.

Aplana’s development resources and approach have been key to the success of our long-term partnership in delivering effective products to our clients!


Luis C. Segredo
Executive Vice President, Strategic Initiatives

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Web Mobile Cloud Multiple Data Sources Data Processing, Verification & Storing Multiple Projects Long Term Relationship